Please read our frequently asked questions to answers the common queries.
Do I need to be able to swim?
Yes, you must be able to swim 50m with a buoyancy aid on, and be confident in the water.
Is food available on site?
Food and drink is available from our onsite café.
Is there car parking?
Yes, parking is available on site.
How long before a session do I need to arrive?
We recommend arriving 30 mins before your session to ensure you are changed and ready for your activity.
Are spectators welcome?
Yes. Food and drink is available from our onsite café.
Do I have to wear a wetsuit?
No you don’t have to wear a wetsuit.
Will I get wet?
This is very likely.
Can I wear glasses?
Yes you can wear them on the kayaks and SUP’s, however there is an element of risk that you may lose them, so it’s at your own risk.
Can I participate if I am pregnant?
We advise you not to participate if you are pregnant.
Is there changing rooms?
Yes, we have changing rooms on site, please note they are dry changing only.
Can I cancel my booking?
We have a 48 hour cancellation policy, if you cancel within this time you will lose your payment. If you give us more than 48 hour notice we will credit the payment, to be used at a later date, or offer you a 50% refund of the full amount. If you were to give us 7 days’ notice, we will then refund the full amount or put it as credit to be rebooked another time.
What happens if it is raining?
We go ahead – You get wet anyway!
Do I have to wear shoes?
You don’t have to wear shoes, but if you did want to wear shoes we recommend ones you don’t mind getting wet.
Am I likely to fall in?
On the kayaks you are less likely to fall in, the stand-up paddleboards are also stable, but it is easier to fall off of these if you lose your balance!
Book your next adventure with Let’s Go Hydro!